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Privacy Policy

About this Privacy Policy

 

At Bibliophiles, we are committed to ensuring that your privacy is protected. The information we ask for will only be used in accordance with this privacy statement. We may update this policy from time to time - all current information will be available on this page. Check this page regularly for changes.

 

The Policy relates to personal information collected by any means and by any technology.

 

By using the Bibliophiles website, products or services, you consent to Bibliophiles using your personal information as set out in this Privacy Policy.

 

Collection of Personal Information

‘Personal information’ is defined as any ‘information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not; and whether the information or opinion is recorded in a material form or not’. This may include an individual’s name, signature, address, telephone number, bank account details, interests and opinions.

 

What information does Bibliophiles collect?

  • Name and payment details

  • Contact information including postal and email address

  • Demographic information such as postcode and reading preferences

 

What we do with the information we gather?

The main reason we collect this information is to process your order and ensure delivery.

We also use this information for:

  • Internal record keeping

  • To improve our products and services

  • To keep you up to date on our services


How do we collect your information?

Our main way of collecting your information through a subscription purchase. This allows us to process payment, select books based on your preferences and ensure delivery. 

 

We may collect information when you use our services through our website or social media pages.

 

Use & Disclosure of Personal Information
Bibliophiles takes all reasonably practical steps to keep personal information strictly confidential.

Your personal information will be used by Bibliophiles for the purpose for which it was initially collected - processing and delivering orders. It may also be used to Bibliophiles activities through email and social media campaigns.

 

 Bibliophiles may be required to disclose your personal information without your consent if the disclosure is:

  • required or authorised by law;

  • required in order to investigate an unlawful activity;

  • required by an enforcement body for investigative activities; or

  • necessary to prevent a serious and imminent threat to a person's life, health or safety, or to public health or safety.

 

Updating Personal Information
To process orders, Bibliophiles needs accurate, up to date information. Please contact Bibliophiles if any of your details change via email info@bibliophiles.com.au 

 

Security
Bibliophiles is committed to keeping your personal information secure, and we will take reasonable precautions to protect your personal information from unauthorised access, loss, release, misuse or alteration.

 

Your personal information will be stored electronically on password protected systems and occasionally in hard copy documents with physical security. Whilst all reasonable steps are taken to secure your personal information from loss, misuse and unauthorised access, use of the Bibliophiles website assumes you acknowledge that all activities in which you supply information, both intentionally or unintentionally, carries an inherent risk of loss of, misuse of, or unauthorised access to such information. Bibliophiles cannot be held responsible for such actions where the security of the personal information is not within the control of Bibliophiles, or where such an incident cannot be reasonably prevented.

 

Whilst Bibliophiles will attempt to ensure all transfer of data is secure, Bibliophiles cannot be held responsible for the theft of data by a third party, or the consequences resulting from the loss of data where that loss is associated with the technical malfunction, tampering by a third party, viruses, computer bugs, or any action or event beyond the reasonable control of Bibliophiles.

 

Questions?
If you have any concerns please contact Bibliophiles at info@bibliophiles.com.au